Frequently Asked Questions

General inquiries:

  • What is the maximum occupancy for Casa Encantada?
    Casa Encantada can comfortably accommodate 14 guests in its 7 bedrooms.

  • Is there a minimum stay requirement?
    Our minimum stay requirement varies depending on the season. Please contact us for details on your desired dates.

  • Are pets allowed?
    No, pets are not allowed.

  • What amenities are included?
    Casa Encantada boasts a variety of amenities including a fully equipped kitchen, gas bbq, pool, fully equipped bedrooms, internet and Starlink, hot water, A/C. For a full list, please visit our amenities page.

  • What is the cancellation policy?
    We kindly ask that you review our cancellation policy before booking your stay. You can find it on our booking page or by contacting us directly.

Location and Activities:

  • How close are you to the beach?
    Casa Encantada is situated half a mile (800m) away from the beautiful beaches of Santa Teresa.

  • What activities are available nearby?
    Santa Teresa offers a plethora of activities for every taste, including surfing, yoga, horseback riding, exploring nature trails, and much more.

  • Are there restaurants and shops within walking distance?
    Yes, there are several excellent restaurants and shops located within walking distance of the villa but walking is not recommended. The 800 meters are through a river up a hill so a vehicle (motorbike, quad, car) is recommended.

Specific Features:

  • Do all bedrooms have en-suite bathrooms?
    No, 5 out of the 7 bedrooms at Casa Encantada come with private bathrooms with showers. The 2 other rooms share 1 bathroom.

  • Is there a washer and dryer available for guest use?
    Yes.

  • Is there daily housekeeping included?
    Cleaning is included for longer stays once a week but daily can be provided for an extra fee.

  • Do you offer airport transfers?
    We can assist you in arranging airport transfers for an additional fee. Please inquire for details.